Interestingly enough, if the video file had no audio or if I captured a file with the audio disabled in VS10, it worked without an error message but of course, no sound. VS10 would always give me an "external error" whenever I tried to play audio attached to a video file or just as an audio file. I sad the same problem you described, with no sound after installing the VS10 PLUS, on my new ASUS I7 with windows 7. I was never happy with my VISTA computer so it was a good excuse to get a new ASUS I7 with windows 7. So I had an old Vista computer which had the HD die.
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